Privacy policy

1. Data controller

The data controller is Consultoria Dental CM LLC, located at 8220 NW 30th Ter Ste 1009, Doral, FL 33122-1914, USA. You can contact us at consultoriadentalcm@gmail.com.

2. Information we collect

• Contact details you voluntarily share via WhatsApp, email or forms: name, phone, email and country of residence.
• Information you choose to share to coordinate an assessment: a description of your case, photographs or imaging studies.
• Technical usage data (pages visited, device type, browser) collected in aggregate for statistical purposes.

3. How we use it

• To answer your inquiries and coordinate your process as an international patient.
• To transmit to Dra. Carolina Macareno's clinic in Medellín, Colombia, the information needed for your assessment, always at your request.
• To deliver the digital products you purchase and provide support for them.
• To improve the content and performance of the site.

4. Who we share it with

We do not sell or rent your personal information. We only share it with: (a) the clinic in Medellín, when you request coordination of an assessment or treatment; (b) service providers such as payment processing (for example, Stripe) and web hosting, who process data under their own policies and only to provide the service; and (c) authorities, when required by law.

5. Health information

The clinical information you share with us (photos, X-rays, case description) is used solely to coordinate your assessment with the clinic in Medellín. The Company does not use it for advertising purposes or share it with third parties other than the clinic and the providers strictly necessary for communication.

6. Retention

We keep your information while there is an active relationship with you or while it is needed for the purposes described, and then delete or anonymize it, unless the law requires longer retention.

7. Your rights

You may request access to, correction of, or deletion of your data at any time by writing to consultoriadentalcm@gmail.com. We will address your request within a reasonable time.

8. Cookies and analytics

The site may use technical cookies necessary for its operation and analytics tools that collect aggregate usage data. You can configure your browser to block cookies; the essential parts of the site will keep working.

9. Minors

This site is intended for adults. We do not knowingly collect information from minors. If a parent or guardian finds that a minor shared data with us, they may request its deletion.

10. Changes to this policy

We may update this policy from time to time. The current version will be published on this page with its update date.