Terms and conditions

1. Who we are

Consultoria Dental CM LLC is a limited liability company organized in the State of Florida, United States, located at 8220 NW 30th Ter Ste 1009, Doral, FL 33122-1914, USA.

2. Nature of our services

The Company provides administrative and logistical coordination services for international patients (scheduling assessments, managing communications, organizing travel and stay) and sells digital educational products.

3. Important notice: we are not a healthcare provider

The Company does NOT provide dental, medical or healthcare services in the United States or in any other jurisdiction. All clinical services (diagnosis, final treatment plan, procedures and check-ups) are provided by Dra. Carolina Macareno's clinic in Medellín, Colombia, licensed under Colombian regulations.

The content of this site and of our products is informational and educational. It does not constitute medical or dental advice, does not create a dentist-patient relationship and does not replace a professional assessment.

4. Treatment plans and prices

The written treatment plan and price are prepared with the information the patient shares remotely (photos, X-rays, history). They are confirmed at the in-person assessment in Medellín. If the in-person assessment shows the patient is not a candidate for the proposed treatment, the refund policy applies.

The results of any treatment depend on individual clinical conditions. The Company does not promise or guarantee clinical results.

5. Reservations and deposits

Reserving treatment dates may require a deposit, whose amount and conditions are informed in writing before payment. Deposits are governed by the refund policy published on this site.

6. Digital products

Digital products (books, courses) are licensed for personal, non-transferable use. Reselling, sharing or publicly reproducing them is not allowed. They carry the guarantee described in the refund policy.

7. Intellectual property

The texts, trademarks, designs and materials on this site and in our products belong to the Company or its licensors. They may not be used without written authorization.

8. Limitation of liability

To the maximum extent permitted by law, the Company's liability is limited to the amounts actually paid to the Company for the corresponding coordination services or products. The Company is not liable for clinical acts, which are the exclusive responsibility of the treating healthcare provider, or for the acts of third parties such as airlines or hotels.

9. Governing law

These terms are governed by the laws of the State of Florida, United States. Any dispute will be submitted to the competent courts of that state, without prejudice to any mandatory consumer protection rules that may apply.

10. Contact

For any questions about these terms, write to consultoriadentalcm@gmail.com.